Person centred care You are here:HomePatients & VisitorsPerson Centred Care At St Vincent’s Private Hospital Northside, we believe that working with patients and their families is the key to providing exceptional healthcare. This philosophy is called person-centred care. It means that we involve you in planning and delivering your care, so we can meet your individual needs and preferences. In providing person-centred care we: recognise that each patient and family is different help you and your family develop healthcare skills and knowledge support you and your family to make decisions about your care respect your choices, values, beliefs and culture. We hope you will: ask any questions about your care and treatment tell us about any concerns you have get involved in your care, as much as you'd like tell us if you have any special requests for your care and treatment tell us who you want to visit you and when take part in nursing handover and medical rounds tell us what we are doing well and what we could be doing better. Rights and responsibilities We believe staff, patients, families and carers all have a right to expect, and should provide, respect and dignity to each other. Read more about your rights and responsibilities as a patient. Read more >