Person centred care

At St Vincent’s Private Hospital Northside, we believe that working with patients and their families is the key to providing exceptional healthcare.

This philosophy is called person-centred care. It means that we involve you in planning and delivering your care, so we can meet your individual needs and preferences.

In providing person-centred care we:

recognise that each patient and family is different
help you and your family develop healthcare skills and knowledge
support you and your family to make decisions about your care
respect your choices, values, beliefs and culture.

We hope you will:

ask any questions about your care and treatment
tell us about any concerns you have
get involved in your care, as much as you'd like
tell us if you have any special requests for your care and treatment
tell us who you want to visit you and when
take part in nursing handover and medical rounds
tell us what we are doing well and what we could be doing better.

Rights and responsibilities

We believe staff, patients, families and carers all have a right to expect, and should provide, respect and dignity to each other. Read more about your rights and responsibilities as a patient.