Non-health fund hospitalisations

WorkCover

Please advise your health fund if your admission is related to an accident that may be covered by another insurer, such as WorkCover.

You need to confirm that you are covered by WorkCover before admission. Please supply us with a copy of your letter of authorisation for payment from WorkCover.

We will lodge a claim for the cost of your hospital fees on your behalf. You will need to pay additional costs incurred during your stay on discharge.

DVA Benefits

We welcome Department of Veterans’ Affairs (DVA) patients. All planned and unplanned admissions should be arranged directly through your treating specialist.

We suggest you check with the Department to ensure you are adequately covered for the full cost of your admission, including the cost of a single room if you have requested one.

We will lodge a claim for hospital fees on your behalf. Any additional costs incurred during your stay, including a single room if you requested one, are payable on discharge.

Contact our DVA Liaison Officer on 07 3634 9444.

Self-funded Health Insurance

If you intend to pay for your own hospitalisation, we will provide you with an estimate of your hospital costs before admission. This estimate will be for the cost of your hospitalisation and procedure only. To understand your full costs you will need to speak to your doctor and others involved in your care.

Self-funded patients must pay their estimated hospital fees in total prior to treatment. You can pay on admission day or in advance via the accounts department. Other costs incurred during your stay are payable on discharge. In some cases, your account will be forwarded after discharge.

Payment methods

You can pay using:

  • Credit card (please note there will be a surcharge of 1.5%)
  • EFTPOS
  • Bank cheque (please note we do not accept personal cheques over $500).

Please contact our accounts department for details about making an EFT bank transfer. These transactions must be completed a week prior to admission.