Important information about novel coronavirus (COVID-19)
Information on this page
Hospital Update | 1 April 2020
Hospital Update | 6 May 2020
In response to the COVID-19 pandemic, St Vincent’s Private Hospital Northside has safeguards and precautions in place in line with advice from the Australian and State Government Department of Health.
We are closely monitoring, and proactively responding to the developments in Australia associated with novel coronavirus (COVID-19), in conjunction with both the Australian Government authorities and local public health units.
It is a rapidly evolving situation. It is important to stay informed and get up-to-date advice from credible sources.
We encourage you to stay informed by visiting the State Government Department of Health website:
Visit website >
Information for patients
Elective Surgery Update
Published 20 May 2020
In line with both Australian Government and Queensland Health advice, St Vincent’s Private Hospital Northside is working to reopen elective surgery services as close to normal activity levels as is safely possible.
If you are scheduled to have surgery at St Vincent's Private Hospital Northside and have questions about your scheduled procedure, please contact your treating specialist for information.
The level of elective surgery will be reviewed monthly to ensure that it remains safe and sustainable.
We want to reassure you, the safety of our patients, hospital staff and doctors is our absolute priority.
Cardiac Rehabilitation Services Update
Published 27 May 2020
In line with both Australian Government and Queensland Health advice, St Vincent’s Private Hospital Northside is working to reopen cardiac rehabilitation services effective 1 June 2020.
If you have any questions or concerns, we ask that you contact cardiac rehabilitation on 07 3326 3276 or email@example.com.
For more information about St Vincent’s Cardiac Rehabilitation Services:
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Breast Screening Services Update
Published 27 May 2020
In line with both Australian Government and Queensland Health advice, St Vincent’s Private Hospital Northside is working to commence normal activity levels for breast screening and diagnostic services at St Vincent’s Northside Breast Health Centre.
If you have any questions or concerns, we ask that you contact St Vincent’s Northside Breast Health Centre on 07 3350 6633.
For more information about St Vincent’s Northside Breast Health Centre:
Read more >
Before coming to hospital
Please contact your treating specialist before coming to hospital:
- If you have travelled overseas in the last 14 days
- If you have been in contact with someone who has had COVID-19
- If you are feeling unwell
We are following advice from the Australian and State Government Department of Health with respect to containing novel coronavirus (COVID-19) and decreasing the spread of the disease. We encourage everyone to do the same.
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Information for visitors
In response to the COVID-19 pandemic, St Vincent’s Private Hospital Northside has implemented essential safeguards to ensure the safety of our patients and staff. These safeguards include important changes to hospital access and visitor restrictions.
Before visiting the hospital
Restrictions are in place to contain the spread of COVID-19 in the community. Wherever possible, we encourage all visitors to communicate with their loved ones in hospital via telephone or electronic devices.
Please read the following important messages before visiting the hospital:
- Please do not visit, if you have travelled overseas in the last 14 days.
- Please do not visit, if you have been in contact with someone who has had COVID-19.
- Please do not visit, if you are unwell.
Please note the following visitor restrictions:
- Patients in isolation are allowed one visitor per day
- All other patients are allowed two visitors per day
- For a maximum of two hours
- All visitors must be 16 years old or above
Please note we have made changes to hospital visiting hours. Visiting hours are from 11.00am to 7.00pm seven days a week.
If you have any questions or concerns, please phone 07 3326 3000 and ask to speak with the Ward Manager or Hospital Coordinator. We are here to help.
Upon arrival to the hospital
Entry is accessible via Hospital Reception on Ground Floor or Level 2 Entry.
FROM WEDNESDAY 29 APRIL
Upon arrival to an entry point, you will reach a Thermal Body Temperature Measurement Screening Check Point. All persons (including visitors, hospital staff and doctors) MUST undergo screening to check temperature prior to entry. At the check point, we ask that you please follow directions from St Vincent’s staff carefully.
Once passing the check point, all visitors MUST report to the Nurses Station on the relevant hospital ward.
Help protect yourself and those around you
Upon entry to the hospital, you must practise the following precautions:
- Cleaning your hands regularly with soap and water or alcohol-based hand rub
- Avoiding physical contact with others (including touching, kissing, hugging, and other intimate contact)
- Maintaining social distancing. Even if you do not feel symptoms, you must exercise healthy social distancing to help prevent novel coronavirus (COVID-19) spreading to others and the more vulnerable.
It is important to practise social distancing to stop or slow the spread of infectious diseases, such as COVID-19. The more space between you and others, the harder it is for the virus to spread.
Important tips include:
- Keep a distance of 1.5m from others
- Do not shake hands
- Do not exchange other physical greetings
Visit the State Government Department of Health website for more information:
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Special events (including Anzac Day services)
Keeping in mind the safety of our patients, visitors, and health care workers, based on advice from the Australian Government, we have taken the decision to postpone or cancel large events and gatherings of more than 20 people. This includes commemorations for Anzac Day. We instead encourage the community to watch the Australian War Memorial’s nationally televised Anzac Day commemorative service at 5.30am on 25 April 2020.
Temporary suspension of Mass with congregation
In response to the COVID-19 pandemic, the Archdiocese of Brisbane has declared a number of provisions – including suspending the celebration of Mass on Sundays with immediate effect.
Patients and visitors – please be advised we have suspended the celebration of Mass on Sundays within the Hospital Chapel in line with the provisions from the Archdiocese of Brisbane.
Priests will continue to celebrate Mass (the Mass for the people) on Sundays without a congregation, with people able to follow Masses live-streamed from the Cathedral at archbne.org/bzw on Sundays and weekdays.
Patients and visitors are invited to follow the live-stream on personal electronic devices.
Please visit the Archdiocese of Brisbane website for more information.
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What is this virus?
Coronaviruses can make humans and animals sick. Some coronaviruses can cause illness similar to the common cold and others can cause more serious diseases, including Severe Acute Respiratory Syndrome (SARS) and Middle East respiratory syndrome (MERS). The virus first seen in Hubei Province, China is called ‘novel’ because it is new. COVID-19 has now been declared a pandemic by the World Health Organization (WHO) and there has been a significant increase in new cases across many countries in Europe and around the world. It is likely that the virus originally came from an animal, and there is evidence that it can spread from person-to-person.
What are the symptoms?
Symptoms include fever OR an acute respiratory infection and include (but are not limited to) cough, sore throat, fatigue and shortness of breath with or without a fever.
How is the coronavirus spread?
The coronavirus is most likely to spread from person-to-person by:
- Direct close contact with a person whilst they are infectious;
- Close contact with a person with a confirmed infection coughs or sneezes; or
- Touching objects or surfaces (such as doorknobs or tables or face masks) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.
Most infections are transmitted by people when they have symptoms. There is now some evidence that people could be contagious before showing symptoms.
How can I help prevent the spread of COVID-19?
Practising good hand and sneeze/cough hygiene is the best defence against most viruses. You should:
- Wash your hands often with soap and water before and after eating as well as after attending the toilet
- Avoid contact with others (including touching, kissing, hugging, and other intimate contact)
- cough and sneeze into your elbow
- If you are asked to wear a surgical face mask, after putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps.
- Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub.
Where are the COVID-19 clinics and testing centres located in Queensland?
COVID-19 clinics and assessment centres have been established at various sites across Queensland. Please click on the below links to view services available near you:
Can I still visit my specialist/doctor even if we are locked down for COVID-19?
Yes, visiting your doctor is considered an essential indoor gathering under current guidelines. That means you must adhere to social distancing measures by keeping a distance of 1.5m between yourself and other people and good hygiene practices including using hand sanitiser before and after your visit with your doctor.
What does isolate in your home mean?
People who are recommended to be isolated should not attend public places, in particular work, school, childcare or university. Only people who usually live in the household should be in the home. Do not allow visitors into the home. There is no need to wear masks in the home. Where possible, get others such as friends or family, who are not required to be isolated to get food or other necessities for you. If you must leave the home, such as to seek medical care, wear a surgical mask if you have one.
How is the virus treated?
There is no specific treatment for coronaviruses. Antibiotics are not effective against viruses. Most of the symptoms can be treated with supportive medical care. Some people will require hospitalisation.
Should I wear a face mask?
A face mask will not protect you against becoming infected. While the use of face masks can help to prevent transmission of disease from infected patients to others, face masks are not currently recommended for use by healthy members of the public for the prevention of infections like novel coronavirus. If you are unwell with cold and flu-like symptoms, then a mask can be worn when you attend the hospital or GP office for assessment.
Where can I get more information?
Visit the Australian Government Department of Health website:
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Phone the Public Health Information Line on 1800 004 599.
Discuss any questions you have with the Public Health Agency monitoring you.
Contact QLD public health agency. Phone: 13HEALTH (13 43 25 84)